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Frequently Asked Questions (FAQs)

Find the subject in the list below then click on it to go to the question and answer.  If you can't find your question or we don't answer it completely, please send us an email by going to our main Support page. We will, if at all possible, respond to your comment or question within 1 hour. (See the trademark notice at the bottom of the page.)
Adobe® Reader
Natural Phonetics

Pocket Modules
Pocket Reader
Language Player


Adobe Reader
  • Why won't the Acrobat Reader open a pdf document in a Pocket Module?
    Check to make sure you have version 5.0 or later of the Adobe Acrobat® Reader.
  • When I click or double click on a Pocket Reader pdf document, it opens the Internet Explorer instead of the Acrobat Reader.
    The Windows OS has not associated the Adobe Acrobat Reader as the program to open a pdf-type file. This is either because you have not installed the Adobe Reader on your computer or somehow the Windows Explorer is associating .pdf files with Internet Explorer (IE). Check under the Start-Programs Menu for an Adobe folder and the Acrobat Reader. 

    If the Adobe Reader is already installed on your computer, just associate it with .pdf files in the Windows Explorer.  Open the Windows Explorer and under the View menu, select the Options choice at the bottom. In the Options window, click the File Types tab and scroll down and find the /pdf type. Click on it to see the associated program. Use the Edit button to associate the Reader with pdf files.

    If you do not have the Acrobat Reader installed, it will usually show that Internet Explorer is associated with .pdf files.  Just download Acrobat Reader for free from the Adobe website and install it. When The Acrobat Reader is installed, it will automatically set the associated program to Acrobat Reader for .pdf files.
  • My browser doesn't display your web site very well.

    Please click here to go to our Help section to identify your problem and the solution.
  • Can I copy PhraseCards on a copier?

    Sure. The number of copies you can make and, who you can make them for, depends on your license.  If it is a personal license, you can print out a reasonable number of copies for yourself, your family and friends. Reasonable means less than 25 copies. If you have a site license, or enterprise or government subscription, see your license agreement for details or contact customer Service.
  • If you are in doubt or have a special situation, call us at 770-472-1261 or send us an email. See our main Support page.   If you call with a copying question, we are not going to ask who you are unless you decide you want to get permission to make more copies and after you have heard the terms.  Not everything is going to cost you money!

  • Can I just copy a Pocket Module folder to another computer or drive?

    No. Pocket Modules are applications.  You must use the Pocket Module (PM) Installer for the specific PM you licensed to install it on another drive or computer. Personal licenses allow you to install a Pocket Module on up to three of your computers in any combination of laptops and desktops.
Natural Phonetics™
  • International Phonetics Alphabet. Why don't you just use the International Phonetics Alphabet to show sounds instead of finding English words to match the sounds?

    We want to make it easy on people. The IPA is designed to show sounds in a standard format. But you have to learn the code to do this. For people who just want to learn a few words in another language, it makes the learning process much more difficult. Most of us are not linguists and find learning the code more bother than it is worth!
  • Phonetics. Your phonetics don't always work for me. Why?

    First, maybe we didn't pick the best way to show the sound. We work with native speakers and test the phonetics with ordinary people, but sometimes we still don't get it right. 

    Second, maybe you are not pronouncing the phonetic correctly. Many people when they see the word "phonetic", think they have to somehow change the sound from what the word represents. Remember, our Natural Phonetics™ are just that -natural!   If it looks like an English word, then just say it like an American whose primary language is English, would say the word. Don't try to turn the phonetic word into a  "phonetic" sound.  For example, if you see the single letter "A", it is pronounced "A' and not "ah". (Our phonetics will not always work for British or Australian English and may not work for Americans where English is their second language.

    Third, you may be in a place where they are speaking a dialect.  The best thing to do is to find a native speaker of the language who also speaks English and go over the phrases with the person. If they don't like your pronunciation, write a new one down that works for you. There is nothing perfect or sacred about any company's phonetics!  We are all just trying to do our best to help you.
  • Can I copy PhraseCards? 

    See PhraseCards above.
  • Phonetics. Your phonetics don't always work for me. Why?

    See the Natural Phonetics™ topic just above this one.
Pocket Modules
  • How soon before you add more Pocket Modules to your collection?

    We have a program to add new Pocket Modules as resources permit.
  • Copying Pocket Modules. I copied my Pocket Module folder to another PC and it doesn't work. Why?

    Pocket Modules are applications and are linked to the Pocket Reader when they are installed. See the Pocket Reader Help for a complete discussion.
  • When I click or double click on a Pocket Reader pdf document, it opens the Internet Explorer instead of the Acrobat Reader.

    See the explanation under Adobe Reader/Viewer above.
  • I'm not sure what versions of the Windows Media Player, Internet Explorer, or Adobe Reader that I have on my computer.

    Chances are you have everything you need. If you are not sure, go ahead and install the Pocket Reader and the Pocket Module you bought via download or CD-ROM.  Then, if things don't work, you can determine from any error messages what software is missing or that you need to upgrade.  remember, the Windows Media Player, Internet Explorer and Adobe Reader are free software you can download from their respective companies.

  • What is the default location where the Pocket Reader and my Pocket Modules are installed.

    The default path is Start/Programs/Travel Science. Use this path and select the Pocket Reader. When the Pocket Reader opens, select a Pocket Module and then either double-click on the Language Module to open it with the Language Player or double-click on the PhraseCard to open it with Adobe Reader.
  • The Pocket Module CD-ROM I bought said that it was compatible with Windows 95, but the CD Insert does not list Windows 95.  What happened?

    We had not completed testing the Pocket Reader, Language Player and Pocket Modules with Windows 95 before we printed the CD Insert.  We have completed testing and found that they all work with Windows 95 so we stated that on the backside of the CD-ROM jewel case.  Adobe Systems Inc. has indicated that Adobe Reader 4.0 or greater may not work with Windows 95 unless the Windows 95 Service Pack 1 is downloaded and installed from Microsoft. This is a free download.
Pocket Reader™
  • Are you going to make a Macintosh or Linux version of the Pocket Reader™?

    We will if the demand is there. So far, we are just supporting Windows.  If you want to see it on a specific platform, please send us an email. Got to our main Support page for contact information. 
  • My Pocket Reader doesn't work?

    The Pocket Reader™ should work with any Windows 98, 98SE, ME, 2000 or XP edition. Call or send an email to technical support with your specific problem if our Pocket Reader Help or website FAQ does not answer your question.
Language Player
  • Are you going to make a Macintosh or Linux version of the Pocket Reader™?

    We will if the demand is there. So far, we only support Windows platforms.  If you would like to see our products work with more operating systems. please send us feedback.
  • My Language Player doesn't work?

    The Language Player™ should work on any Windows 98, 98SE, NT 4.0, ME,  2000 or XP edition. Call or email technical support with your specific problem if our Language Player Help or website FAQ does not answer your question.  You must have Windows Internet Explorer 4.0 or higher installed on your computer. (It does not have to be your default browser.)

    Note: For Windows XP, you must install JavaScript support for the Language Player to work. It is freely available. 
Trademarks Adobe and Acrobat are registered trademarks of Adobe Systems Inc.  All Windows operating system names are registered trademarks of Microsoft Corp.  The Pocket Reader, Language Player, Pocket Module and PhraseCard are trademarks of Travel Science.

To all Travelers and Tourists

Take a minute out of your life on this planet and enjoy some travel wisdom. Here are some of our favorites:
"Travel is fatal to prejudice, bigotry, and narrow-mindedness."
-Mark Twain
"The world is a book and those who do not travel read only one page."  - St. Augustine
"He who would travel happily must travel light."
-Antoine de Saint-Exupery

"One of the gladdest moments of human life, me thinks, is the departure upon a distant journey into unknown lands. Shaking off with one mighty effort the fetters of habit, the leaden weight of routine, the cloak of many cares and the slavery of home, man feels once more happy"
-Sir Richard Burton, the explorer
"To travel is to discover that everyone is wrong about other countries."  - Aldous Huxley

More Famous Travel

Here are some more travel quotations to ponder at....
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