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Frequently Asked Questions (FAQs)
Find the subject in the list below then click
on it to go to the question and answer. If you can't find your
question or we don't answer it completely, please send us an email by going
to our main Support page. We will, if at all
possible, respond to your comment or question within 1 hour. (See the trademark
notice at the bottom of the page.)
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Adobe®
Reader
Browsers
Copying |
Natural Phonetics™
PhraseCards
Pocket Modules |
Pocket
Reader™
Language Player™
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Adobe Reader
- Why won't the Acrobat Reader open a
pdf document in a Pocket Module?
Check to make sure you have version
5.0
or later of the Adobe Acrobat® Reader.
- When I click or double click on a
Pocket Reader pdf
document, it opens the Internet Explorer instead of the Acrobat Reader.
The Windows OS has not associated the
Adobe Acrobat Reader as the program to open a pdf-type file. This is either because you
have not installed the Adobe Reader on your computer or somehow the Windows Explorer is
associating .pdf files with Internet Explorer (IE). Check under the Start-Programs Menu for an Adobe
folder and the Acrobat Reader.
If the
Adobe Reader is already installed on your computer, just associate it
with .pdf files in the Windows Explorer. Open the Windows Explorer and
under the View menu, select the Options choice at the bottom. In the Options window, click
the File Types tab and scroll down and find the /pdf type. Click on it to see the
associated program. Use the Edit button to associate
the Reader with pdf files.
If you do not have the Acrobat Reader installed, it will usually show that Internet Explorer
is associated with .pdf files. Just download
Acrobat Reader for free from the Adobe website and install it. When
The Acrobat Reader is installed, it will
automatically set the associated program to Acrobat Reader for .pdf files.
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Browsers
- My browser doesn't display your web site very well.
Please click
here to go to our Help section to identify your problem and the
solution.
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Copying
- Can I copy PhraseCards
on a copier?
Sure. The number of copies you can make
and, who you can make them for, depends on your license. If it is a personal license,
you can print out a reasonable number of copies for yourself, your family and friends.
Reasonable means less than 25 copies. If you have a site license, or enterprise or government subscription,
see your license agreement for details or contact customer Service.
If you are in doubt or have
a special situation, call us at 770-472-1261 or send us an email. See
our main Support page.
If you call with
a copying question, we are not going to ask who you are unless you decide you want to get
permission to make more copies and after you have heard the terms. Not everything is
going to cost you money!
- Can I
just copy a Pocket Module folder to another computer or drive?
No. Pocket Modules are applications.
You must use the Pocket Module (PM) Installer for the specific PM you
licensed to install it on another drive or computer. Personal licenses
allow you to install a Pocket Module on up to three of your computers
in any combination of laptops and desktops.
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Natural Phonetics™
- International Phonetics Alphabet. Why
don't you just use the International Phonetics Alphabet to show sounds instead of finding
English words to match the sounds?
We want to make it easy on people. The IPA is designed
to show sounds in a standard format. But you have to learn the code to do this. For people
who just want to learn a few words in another language, it makes the learning process much more difficult. Most of us are not linguists and find learning the code more
bother than it is worth!
- Phonetics. Your phonetics don't always work for
me. Why?
First, maybe we didn't pick the best way
to show the sound. We work with native speakers and test the phonetics with ordinary
people, but sometimes we still don't get it right.
Second, maybe you are not pronouncing the phonetic correctly. Many people when they
see the word "phonetic", think they have to somehow change the sound from
what the word represents. Remember, our Natural Phonetics™ are just that -natural!
If it looks like an English word, then just say it like an American
whose primary language is English, would say the word. Don't try to turn
the phonetic word into a "phonetic" sound.
For example, if you see the single letter "A",
it is pronounced "A' and not "ah". (Our phonetics will not always work for
British or Australian English and may not work for Americans where
English is their second language.
Third, you may be in a place where they are speaking a dialect. The
best thing to do is to find a native speaker of the language who also speaks English and go over the phrases
with the person. If they don't like your pronunciation, write a new one down that works
for you. There is nothing perfect or sacred about any company's phonetics! We are
all just trying to do our best to help you.
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PhraseCards
- Can
I copy PhraseCards?
See PhraseCards above.
- Phonetics. Your
phonetics don't always work for me. Why?
See the Natural Phonetics™ topic
just above this one.
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Pocket Modules
- How soon before you add more Pocket Modules to your
collection?
We have a program to add new Pocket
Modules as resources permit.
- Copying Pocket Modules.
I copied my Pocket Module
folder to
another PC and it doesn't work. Why?
Pocket Modules are
applications and are linked to the Pocket Reader when they are
installed. See the Pocket Reader
Help for a complete
discussion.
- When I click or double click on a Pocket Reader
pdf
document, it opens the Internet Explorer instead of the Acrobat Reader.
See the explanation under Adobe
Reader/Viewer above.
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I'm not sure what versions of the Windows Media Player,
Internet Explorer, or Adobe Reader that I have on my computer.
Chances are you
have everything you need. If you are not sure, go ahead and install the
Pocket Reader and the Pocket Module you bought via download or CD-ROM.
Then, if things don't work, you can determine from any error messages
what software is missing or that you need to upgrade. remember,
the Windows Media Player, Internet Explorer and Adobe Reader are free
software you can download from their respective companies.
- What is the default location where the Pocket Reader and
my Pocket Modules are installed.
The default path is
Start/Programs/Travel Science. Use
this path and select the Pocket Reader. When the Pocket Reader opens,
select a Pocket Module and then either double-click on the Language
Module to open it with the Language Player or double-click on the
PhraseCard to open it with Adobe Reader.
- The Pocket
Module CD-ROM I bought said that it was compatible with Windows 95, but
the CD Insert does not list Windows 95. What happened?
We had not
completed testing the Pocket Reader, Language Player and Pocket Modules
with Windows 95 before we printed the CD Insert. We have completed
testing and found that they all work with Windows 95 so we stated that
on the backside of the CD-ROM jewel case. Adobe Systems Inc. has
indicated that Adobe Reader 4.0 or greater may not work with Windows 95
unless the Windows 95 Service Pack 1 is downloaded and installed from
Microsoft. This is a free download.
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Pocket Reader™
- Are you going to make
a Macintosh or Linux version of the Pocket Reader™?
We will if the demand is there. So far, we are
just supporting Windows. If you want to see it on a specific
platform, please send us an email. Got to our main
Support page for contact
information.
- My Pocket Reader
doesn't work?
The Pocket Reader™ should work with any
Windows 98, 98SE, ME, 2000 or XP edition. Call or send an email to technical
support with your specific problem if our Pocket Reader Help or website
FAQ does not answer your question.
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Language Player™
- Are you going to make
a Macintosh or Linux version of the Pocket Reader™?
We will if the demand is there. So far, we only support Windows
platforms. If you would like to
see our products work with more operating systems. please send us
feedback.
- My
Language Player doesn't work?
The Language Player™ should work on any
Windows 98, 98SE, NT 4.0, ME, 2000 or XP edition. Call or email
technical
support with your specific problem if our Language Player Help or
website FAQ does not answer your question. You must have Windows
Internet Explorer 4.0 or higher installed on your computer. (It does
not have to be your default browser.)
Note: For
Windows XP, you must install JavaScript support for the Language Player™
to work. It is freely available.
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| Trademarks |
Adobe and Acrobat are registered trademarks of
Adobe Systems Inc. All Windows operating system names are registered trademarks of
Microsoft Corp. The Pocket Reader, Language Player, Pocket Module and PhraseCard are trademarks
of Travel Science.
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To
all Travelers and Tourists |
| Take a minute out of
your life on this planet and enjoy some travel wisdom.
Here are some of our favorites: |
"Travel is fatal to
prejudice, bigotry, and narrow-mindedness."
-Mark
Twain
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"The world is a book
and those who do not travel read only one page." -
St. Augustine
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"He who would travel happily must travel light."
-Antoine
de Saint-Exupery
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"One of the gladdest moments of human life, me thinks,
is the departure upon a distant journey into unknown
lands. Shaking off with one mighty effort the fetters of
habit, the leaden weight of routine, the cloak of many
cares and the slavery of home, man feels once more
happy"
-Sir
Richard Burton, the explorer
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"To travel is to discover that everyone is wrong about
other countries." -
Aldous Huxley
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More
Famous Travel
Quotations |
| Here are some more
travel quotations to ponder at.... |
|
itravelnet.com |
|
NonstopEnglish |
|
Proverbia.net |
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